What a fantastic day of discussions about how to generate positive emotions at work and in so doing lead to a surge in creativity and productivity.
We borrow here from Amabile and Kramer, 2011, "The Progress Principle" that speaks to the dynamics of inner work life and its components of perception, emotion and motivation.
They write that when jobs have been robbed of personal meaning the intention to work evaporates. Teh work is no longer intrinsically motivating or challenging and people just do what is needed to get by.
So what's the inner work life of your employees? How do you know? What are the signals? And what do you do about it?
Stay tuned the PCE process maps not only spell out how to engage with clients but how to empower your staff.
Till then.
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